Practical information

Yvoire 3 Haut savoie Frankrijk vakantie portes du soleil meer Geneve lac leman.jpg

On this page you will find information about staying at our park. If you have any questions after reading this page, please send us an email.

Mandatory and optional fees

When making a booking, you will initially see the rental price in which the possible discounts have already been processed. In addition to the rent, there are mandatory and optional costs. These are shown below. When making a (draft) booking, all of these amounts are shown so that you know exactly what the total costs are.

Payment terms

40% when making the booking
60% no later than six weeks before arrival

Mandatory fees

Administration costs
Bed linen (sheet, duvet cover and pillowcase)
Cleaning (price varies per house type)
Park costs (water and electricity)
Tourist tax (above 18 years)

Making your bed

We make your beds for free before arrival so that you can immediately start celebrating your holiday.

Optional costs

Towels (per set of 2)
Tea towels (per set of 2)
Baby items
Preferred booking
Extra cleaning during your stay

Pets

Dogs that are well behaved are welcome in the park. There are some villas suitable for dogs. In all other villas, dogs aren’t permitted. These villas are therefore suitable for guests who are allergic to pets. Please indicate when booking if you are allergic.

Hond Frankrijk vakantie wandelen luxe villa zwemmen.jpg

If you take your dog with you, the following rules apply:

Dogs are not allowed on beds, sofas or chairs
If damage has been caused in or around the house, we ask you to report this immediately
The dog must be on a leash whilst walking in the park
The dog can be taken for a walk outside the park
Clean up the dogs’ feces in the garden or in the park immediately
Make sure that neighbors do not have noise inconvenience due to your dog
Your dog will also be charged per night. You can see this amount in your draft booking

Park details

AlpResort Portes du Soleil

Managers:
Email reception:
alpresort@francecomfort.com

Reception address:
141 Route des Contamines
74360 La Chapelle-d’Abondance, France

The administrators are UK/FR-speaking

Travel information

Two weeks before arrival you will receive all necessary information by e-mail. Some points on this:

Arrival between 16.00 and 19.00, departure before 10.00.
If you are arriving later, you can email and consult with the reception before departure.
If you are delayed during your trip, there is an emergency number in the arrival information
Directions for the last part of the journey are included in this email. The website also has a map with interactive directions

Beheerders 1 AlpResort Portes du Soleil Frankrijk vakantie Abondance.jpg

Your host and hostess

Bonjour! We are Martine and Luc, we look forward to welcoming you to AlpResort Portes du Soleil. During your holiday in the beautiful Alps, we will do our best to make your stay just that little bit more pleasant so that you have an unforgettable holiday. That extra bit of value we can offer you gives us satisfaction and drives us to be there for you and the other guests. We know the good restaurants, the nice places in the area, the beautiful walking routes and are happy to share our tips with you. We hope to see you soon!

Martine en Luc

Tourist tips

Do you like to go out with your partner or with the family? On our page with tourist tips there are a large number of tips with detailed descriptions, photos and usually also a video. This way you can prepare yourself well at home, but also have a look around at what you want to do the coming days.

Photos

The photos give an impression of the house. Because the houses are owned by private owners, the interior of each house will differ. So no rights can be derived from these photos.

Wifi

There is wifi at the park. Every house also has wi-fi. However, the speed is lower than you are probably used to at home. It is not suitable for downloading heavy files but only for holiday use.

Deposit

A deposit of € 300 (apartments) or € 500 (penthouses) must be paid upon arrival. You can pay the deposit in two ways:

Credit card: We will reserve the amount on your credit card. If there is no damage, we will cancel your reservation free of charge within a week. Just make sure you know the PIN code for your card.
Debit card; The amount will be debited from your account and if there is no damage, you will receive a refund but will be charged € 15, - administration costs. The remaining amount will be refunded approximately 14 days after departure. Do not forget to fill in your bank details on the check-out form when departing.